I spoke this week at the Australian Computer Society September forum and mentioned a quote from Gartner.
"More than 50% of users will be dissatisfied with the slow rate of IT change in their enterprises by 2013, up from 30% in 2008" (click here to see the whole article)
My point is that this statement, like many others in the history of the computer industry, can be proved wrong. This will only happen if there is commitment between IT people and users.
My question is, " is Gartner correct that the current level of dissatisfaction 30%?" What is your experience as a user or IT professional? What would need to change for this to be reversed?
Friday, 3 October 2008
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